1. Introduction
VidQuickly ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video downloading service.
By using VidQuickly, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
When you create an account, we collect:
- Email address
- Name (optional)
- Password (encrypted)
- Profile picture (if provided)
2.2 Payment Information
Payment processing is handled by Lemon Squeezy, our third-party payment processor. We do not store your credit card information. We only receive:
- Subscription status
- Transaction IDs
- Billing cycle information
2.3 Usage Information
We automatically collect certain information when you use our Service:
- Download history (URLs processed, not the actual videos)
- Device information (browser type, operating system)
- IP address and general location data
- Usage statistics and feature interactions
- Error logs and performance data
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide and maintain the Service: Process downloads, manage your account, and deliver our core features
- Process payments: Manage subscriptions, billing, and invoices
- Improve our Service: Analyze usage patterns to enhance features and user experience
- Communication: Send service updates, security alerts, and subscription notifications
- Customer support: Respond to your inquiries and provide technical assistance
- Security: Detect and prevent fraud, abuse, and security incidents
- Legal compliance: Comply with legal obligations and enforce our Terms of Service
4. Data Storage and Security
We implement industry-standard security measures to protect your information:
- All data is encrypted in transit using SSL/TLS
- Passwords are hashed using secure algorithms
- Database is hosted on secure cloud infrastructure (Turso)
- Regular security audits and updates
- Limited employee access to personal data
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy:
- Account data: Retained while your account is active
- Download history: Retained for up to 90 days unless you delete it earlier
- Payment records: Retained for 7 years for tax and legal compliance
- Usage logs: Retained for 30 days for debugging and analytics
6. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service providers: With trusted third-party services (Lemon Squeezy for payments, Turso for database) who assist in operating our Service
- Legal requirements: When required by law or to protect our rights and safety
- Business transfers: In the event of a merger, acquisition, or sale of assets
- With your consent: When you explicitly authorize us to share your information
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and personal data
- Data portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request limitation of how we process your data
To exercise these rights, please contact us at privacy@vidquickly.com
8. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience:
- Essential cookies: Required for authentication and core functionality
- Preference cookies: Remember your settings (theme, language)
- Analytics cookies: Help us understand how users interact with our Service
You can control cookies through your browser settings, but disabling certain cookies may limit functionality.
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: